Office Staff Directory - Advanced Medical of Naples

office directory

General Patient & Office Contacts

This page provides direct contact information for our team so patients, employers, and carriers can reach the right person quickly without navigating automated phone systems. Please contact the individual or department listed below based on your specific need.

Family Practice Checkout

For pricing prior to arrival or questions about charges incurred at a recent visit
Office Phone: 239.260.3567
Email: [email protected]
Hours: Monday through Friday, 8:00 AM to 8:00 PM
Saturday and Sunday, 9:00 AM to 5:00 PM

Billing Questions Medicare Patients

For Medicare or Medicare replacement patients with billing questions
Contact: Anna Pantoja, Billing Supervisor
Office Phone: 239.260.3590
Email: [email protected]
Hours: Monday through Friday, 9:00 AM to 5:00 PM

Billing Questions Commercial Insurance

For Cigna, Blue Cross, Aetna, and other commercial insurance plans
Contact: Jahaira Perez, Commercial Biller
Office Phone: 239.774.2442
Email: [email protected]
Hours: Monday through Friday, 8:00 AM to 4:00 PM

Collection Agency

First Federal Credit Control
25700 Science Park Dr #370
Beachwood, OH 44122
Office Phone: 216.360.2000
Toll Free: 800.486.5500

Collections Questions

If you have been placed in collections
Contact: Anna Pantoja, Billing Supervisor
Office Phone: 239.260.3590
Email: [email protected]
Hours: Monday through Friday, 9:00 AM to 5:00 PM

Patient Experience Feedback

For questions, concerns, suggestions, or compliments related to facility, staff, care, testing, access, or wait time
Contact: Julie Stryker, Operations Manager
Office Phone: 239.260.3570
Cell Phone: 773.550.6205
Email: [email protected]

Occupational Medicine & Employer Contacts

Occupational Health Patient Questions

For work related injuries or pre-employment physicals
Patient questions related to visits, records, time away from work, pass or fail results, DOT cards or DOT status
Contact: Occupational Medicine Desk
Office Phone: 239.260.3579

Employer Portal Access

For access to the employer portal or questions after joining
Contact: Jesus Morales
Title: IT Wizard
Cell Phone: 239.231.0563
Email: [email protected]

Employers, Carriers, and Nurse Case Managers

For employer or carrier questions, records, work status, or physical results
Fax: 239.449.5438
Email: [email protected]
Hours: Monday through Friday, 8:00 AM to 8:00 PM | Saturday and Sunday, 9:00 AM to 5:00 PM

Employer Direct Billing and Invoicing

For employment physicals or drug screen invoicing, new account setup, or invoice payment
Contact: Jenyl Carmean, Administrator
Email: [email protected]
Hours: Monday, Tuesday, Thursday, Friday, 9:00 AM to 3:00 PM

Workers Compensation Billing Commercial Carriers

For billing updates, claims, or billing questions
Contact: Audrey Denihan, Biller
Office Phone: 239.260.3572
Email: [email protected]
Hours: Monday through Friday, 7:00 AM to 3:00 PM

Drug Screening & MRO Contacts

Drug Screening and MRO

For questions related to pending or current drug screening results, follow ups, or new business setup
Contact: Tawnya Mackawgy, Supervisor
Office Phone: 239.254.3116 | Fax: 239.254.3117 | Emails: [email protected]
[email protected]
Hours: Monday through Friday, 8:00 AM to 8:00 PM | Saturday and Sunday, 9:00 AM to 5:00 PM

Drug Screen Billing and Payment

For drug screen billing, payments, or new business setup
Contact: Jenyl Carmean, Administrator
Office Phone: 239.260.3592 | Email: [email protected]
Hours: Monday, Tuesday, Thursday, Friday, 9:00 AM to 3:00 PM